Privacy Policy

Last updated: 17 September 2025

ULU Yacht Collection (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website [www.uluyachtcollection.com] or interact with us at shows and events.

1. Information We Collect

We may collect the following information:

Personal details (name, email address, phone number, billing and delivery addresses).

Payment details (processed securely by third-party providers; we do not store card details).

Order details (products purchased, deposit arrangements, delivery preferences).

Marketing preferences (if you subscribe to updates or newsletters).

Website usage data (via cookies and analytics, e.g. pages visited, time spent on site).

2. How We Use Your Information

We use your personal data to:

Process and deliver your orders (including deposits and pre-orders).

Communicate with you about your purchase or enquiry.

Send you updates and offers if you’ve opted in.

Improve our website, customer experience, and services.

Meet our legal and regulatory obligations.

3. Sharing Your Information

We only share your data with:

Payment processors (e.g. SumUp, Stripe, PayPal) to take secure payments.

Delivery partners (e.g. couriers, freight forwarders) to fulfil your order.

Professional service providers (e.g. IT, accountants, legal advisors) who support our business.

We never sell your information to third parties.

4. Cookies

Our website uses cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, though some parts of the site may not function properly.

5. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you.

Request corrections to your data.

Request deletion of your data.

Object to processing for marketing purposes.

Withdraw consent at any time (for example, unsubscribe from marketing emails).

To exercise your rights, please contact us at sales@uluyachtcollection.com.

6. Data Security & Retention

We take appropriate measures to secure your personal information. We retain your data only as long as necessary to fulfil the purposes outlined above, unless a longer period is required by law.

7. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

ULU Yacht Collection

Email: sales@uluyachtcollection.com

ULU Yacht Collection is a trading name of Teak Holdings UK Limited

Registered in England & Wales, Company No. 16304399

Registered Office: 215 Lower Brook Street, Basingstoke, RG21 7RR